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Q1: What is Microsoft Office Communicator 2005?
Microsoft Office Communicator 2005 is an enterprise messenger that integrates communications capabilities (including instant messaging, rich presence, PC-based voice and video, Voice over Internet Protocol (VoIP), and enterprise telephony) with productivity and other communications applications.
Designed for information workers, Microsoft Office Communicator 2005 provides integrated communications based on industry standards in an enterprise environment. Pain points associated with managing different modes of real-time communications are addressed by delivering a fully integrated, enterprise-grade user experience that works easily with existing desktop applications.
Office Communicator 2005 will be the recommended client for Live Communications Server 2005, which provides a standards-based, enterprise-grade, instant messaging (IM) solution and an extensible, real-time collaboration platform to connect people, information, and business processes seamlessly in real time.
Q2: Benefit #1 of 3 of Microsoft Office Communicator 2005?
1) Find, Connect, and Communicate with People in Real Time
Microsoft Office Communicator 2005 empowers business teams and information workers to work faster and more effectively by reducing communication lag times.
• Find the right person and the right answer quickly with presence, instant messaging, and PC-based communications.
• Application integration capabilities enable you to see the presence of co-workers directly from Microsoft Office programs and other applications.
• Improve your team communications by integrating with enterprise telephony systems.
Q3: Benefit #2 of 3 of Microsoft Office Communicator 2005?
2) Enable Remote Workers to Be Better Connected, More Productive, and Easier to Reach
Enable remote team members with the ability to communicate via voice, data, e-mail, instant messaging, and video to exchange information and share applications with on-site team members more effectively.
• Seamlessly link remote team members and business travelers to the office.
• See information about the presence of remote workers directly from Microsoft Office programs and other applications—whether they are online or not.
• Incoming call notification allows users to answer their phone, even when they are not in the office.
Q4: Benefit #3 of 3 of Microsoft Office Communicator 2005?
3) Build Stronger Partnerships by Connecting Customers, Partners, and Suppliers
External contacts and partners can gain visibility and connectivity, creating faster response times and enhanced working relationships.
• Connect to your customers, partners, and suppliers more expediently.
• Share necessary data and resources to get the job done right the first time.
• Communicate with the right people through integration with conference calling providers and Microsoft Office Live Meeting.
Q5: List 5 Key features of Microsoft Office Communicator 2005?
• Easy to use contact search capabilities, using the new Live Communications Server Address Book Service, allows users to easily search for others from their corporate global address list (GAL), as well local address information on their computer.
• Integration with Microsoft Office Outlook and Microsoft Exchange Server to let users view other contacts’ free/busy information from their schedule, as well as displaying their ‘Out of Office’ messages directly in Microsoft Office Communicator 2005.
• Extended presence, including the ability to allow users to set ‘custom notes’, to provide more rich information to other contacts, enabling them to make more informed decisions on how to interact. This information is displayed whether or not a user is on or off-line, using the off-line presence capabilities of Live Communications Server 2005.
• With appropriate PBX or PSTN gateway infrastructure in place, Microsoft Office Communicator 2005 provides integration with enterprise telephony systems, allowing the user to control their enterprise phone directly from their PC to initiate calls and even divert calls to a remote location when they are not at their desk.
• Conference calls with partner service providers can be started directly from Microsoft Office Communicator 2005, making it much easier for information workers to communicate with others.
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